Our customer care specialists are dedicated to assisting you in a timely matter.  Please follow the directions below to reach the correct customer care department as this will allow us to better assist you.  

  • If you purchased your Transcend travel CPAP from our website or through a Transcend sales representative, please call 866-978-9481 or fill out the form below.
  • If you purchased your Transcend travel CPAP from an authorized Transcend partner — online CPAP dealer or Durable Medical Equipment dealer — please call 877-621-9626 and press #2, or fill out the form below.

Hours of operation: M-F 8:00am – 4:30pm CST

***Please do not leave multiple messages in one day as this greatly slows down our response time.***

Or, for a quicker response fill out the form below and a representative will be in touch:

  • HIPAA regulations require that we let you know that our emails are not encrypted. As such, in the event a third party gained access to these emails information contained therein could be viewed by others. By providing your email address, you consent to receive unencrypted emails.

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Fill out the form below to begin the process:

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