All MyTranscend.com orders will be processed on the next business day. Orders with prescription products will ship upon receipt of your CPAP prescription. Once your order is placed through the miniCPAP.com shop, you will be prompted to complete the Prescription Collection section. Please be sure to complete this section before leaving the website. Prescriptions received before 3:30 pm EST Monday through Friday will be shipped the same day via the selected shipping choice at checkout. Prescriptions received after 3:30 pm EST Monday through Friday will be shipped on the following business day. We will contact you by phone or email if an item that is ordered is on backorder.
Standard shipping is our default shipping method. Under this option, we will use either United Parcel Service (UPS) or the United States Post Office (USPS) to ship miniCPAP packages. We will make this determination based on speed and cost effectiveness.
For orders over $99, this service is free in the continental United States (excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands).
For orders ranging from $0-$98.99, the fee is a flat rate of $6.50 in the continental United States (Excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands).